Terms of Use

These Terms of Use govern your access to and use of swimbal.com, operated by swimbal (“we”, “us”, or “our”). Please review the following provisions before using our website or purchasing products from us.

1. Accepting These Terms

By visiting, browsing, registering an account, or making a purchase through swimbal.com, you acknowledge that you have read and accepted these Terms.

If you do not agree with these conditions, you should stop using our website and services.

2. Customer Eligibility

Our shopping platform is intended for individuals who are 18 years of age or older.

swimbal provides general merchandise through an online shopping platform. Our services may include processing purchases, arranging shipment and delivery, and providing customer support after an order has been placed.

You are responsible for ensuring that all information submitted to us is accurate and complete, particularly information relating to your account, contact details, and delivery address.

3. Account Protection

If you choose to create an account, you are responsible for keeping your account credentials secure and for all activities performed through your account.

You should take appropriate precautions to prevent unauthorized access.

If you believe that another person has gained access to your account without authorization, please contact us immediately:

service@swimbal.com

4. Product Orders

A purchase is considered confirmed once the required payment has been successfully completed.

We aim to provide an order confirmation within 72 hours.

We make reasonable efforts to keep product listings accurate. However, product availability, descriptions, specifications, and other information may be changed or may occasionally contain errors.

If an order cannot be fulfilled because of an inventory shortage or an error, we reserve the right to cancel the affected order and provide a full refund.

If you need clarification about a product before placing an order, please contact us in advance.

5. Appropriate Use

When using swimbal.com, you agree to use our website only for lawful and legitimate purposes.

You must not:

• Use our website for illegal or fraudulent activities

• Upload or publish unlawful content

• Attempt to disrupt, damage, or bypass website security

• Interfere with order processing or manipulate transactions

• Abuse any website feature, service, or support channel

If you experience a problem with an order, you may seek applicable after-sales assistance in accordance with our Refund Policy.

Where marketing communications are provided with an available opt-out option, you may choose to unsubscribe.

Products returned to us must meet the applicable return requirements and, where required, remain in their original and resalable condition.

6. Changes and Account Restrictions

We may revise these Terms when necessary to reflect changes to our services or business practices.

Updated Terms will be published on our website and will become effective 7 days after posting.

If we determine that an account or order is involved in a violation of these Terms, we may suspend or restrict the account or cancel the relevant order.

We also make reasonable efforts to maintain website security, keep product information reliable, and provide timely customer support.

For assistance, contact:

service@swimbal.com

7. Content Ownership

The materials available on swimbal.com, including written content, images, graphics, website designs, layouts, and other site materials, are owned by or licensed to swimbal, unless otherwise stated.

You may not reproduce, copy, distribute, modify, republish, or commercially use our website content without proper authorization.

8. Service Availability and Liability

We are not responsible for delays, interruptions, or failures resulting from circumstances beyond our reasonable control, including force majeure events or failures involving third-party services.

We are also not responsible for damage or loss caused by the improper, unauthorized, or inappropriate use of products.

Nothing in these Terms is intended to exclude or restrict any rights or liability that cannot legally be excluded or limited.

9. Governing Law

These Terms of Service and any separate agreements through which we provide services to you shall be governed by and interpreted in accordance with the laws of the UK.

Any matter arising from or relating to these Terms shall be handled in accordance with applicable UK laws and legal requirements.